Frequently Asked Questions
Everything you need to know about your Tantaly shopping experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days, while express options are available for delivery within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain sale items may be final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Tantaly is committed to ethical fashion. We prioritize working with suppliers who use eco-friendly fabrics and maintain fair labor standards across our supply chain.